Warranty Policy

Please read this warranty policy carefully as it will help you make informed decisions about sharing your personal information with us.

 

  1. All sales are final. Products cannot be returned or exchanged after purchase. However, eligible items may be repaired under warranty.

  2. Products covered under warranty will be repaired or replaced by the manufacturer, as per their policy.

  3. Warranty will be void if the product has removed warranty stickers, signs of burn, or physical damage caused by external factors such as accidents, misuse, abuse, improper maintenance, abnormal usage conditions, liquid exposure, or electrical issues.

  4. Any unauthorized modification, alteration, or repair will void the warranty.

  5. Loss or damage of data is not covered under warranty. Customers are responsible for securing their data.

  6. Warranty is only valid for products with a matching serial number on the invoice. Any tampering or removal of the serial number will void the warranty.

  7. Software-related issues, including pre-installed or user-installed software, are not covered under warranty.

  8. SIDTech is not obligated to provide software support and may charge fees for such services.

  9. A minimum of 5 (five) working days is required to inspect warranty claims.

  10. Products received in “No Power”, “No Display”, or “Dead” condition will be accepted on a conditional basis. Warranty eligibility will be confirmed after inspection.

  11. Repair time is not fixed. It may take 5–7 days and can extend up to 30 days or more depending on parts availability and stock conditions.

  12. Manufacturer warranty terms and conditions will also apply. Customers are advised to check the manufacturer’s official website for detailed policies.

  13. SIDTech will not be responsible for issues caused by BIOS setup or updates.

  14. Any repair or replacement under warranty will not extend the original warranty period.

  15. This warranty does not cover any software or data stored on the device. Customers must back up their data before submitting the product for service.

  16. A valid, original signed invoice is mandatory for all warranty claims. SIDTech reserves the right to refuse service without proper proof of purchase.

  17. SIDTech reserves the right to update or modify this warranty policy at any time without prior notice.